AI DamageJaguar I-Pace: problems, complaints, bulletins
Summary for the Jaguar I-Pace across 7 model years: 239 owner complaints and 342 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- 1 Electrical system 82% of all complaints
- 2 Fuel/propulsion system 13% of all complaints
- 3 Service brakes 9% of all complaints
- 4 Engine 7% of all complaints
- 5 Powertrain 7% of all complaints
- 6 Forward collision avoidance 3% of all complaints
- 7 Steering 3% of all complaints
- 8 Lane departure 2% of all complaints
- Electrical system: 195 complaints (82% of all), 2 of them with a crash reported by the owner; manufacturer bulletins for this component: 419.
- Fuel/propulsion system: 32 complaints (13% of all).
- Service brakes: 22 complaints (9% of all), 2 of them with a crash reported by the owner; manufacturer bulletins for this component: 22.
- Engine: 17 complaints (7% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 3.
- Powertrain: 16 complaints (7% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 49.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- electric 2019–2024
- automatic, 1-speed 2019–2024
Drive: 4WD
Symptoms owners describe
How many of the 239 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 195 | 2 | 419 |
| Fuel/propulsion system | 32 | 0 | 0 |
| Service brakes | 22 | 2 | 22 |
| Engine | 17 | 1 | 3 |
| Powertrain | 16 | 1 | 49 |
| Forward collision avoidance | 7 | 0 | 3 |
| Steering | 6 | 0 | 23 |
| Lane departure | 5 | 0 | 3 |
| Structure | 1 | 0 | 25 |
| Visibility | 1 | 0 | 15 |
| Backover prevention | 1 | 0 | 8 |
| Electronic stability control | 1 | 0 | 2 |
| Tires | 1 | 0 | 0 |
| Vehicle speed control | 1 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
I was exiting a parking spot and I had my foot on the brake to start the vehicle and again to put the car in reverse. I backed out of my parking spot and turned 90 degrees to exit the parking lot.
The red rectangle shows where I parked; blue rectangle shows where the only other vehicle was in the parking lot at 9:30 am on wednesday, 2/12/20.) as I slowly pulled into the parking spot, with my foot on the brake pedal as one does when parking, the jaguar I-pace suddenly surged and accelerated, driving over the…
As of October 2026, they have not given an adequate remedy for a fire hazard defect known for over a year +. I am filing this complaint regarding the extended delay in providing a permanent remedy for the high-voltage battery safety recall affecting my 2020 Jaguar I-PACE.
Today the vehicle produced a severe physical shudder and automatically reduced charge capacity from 80% to 72% — a new and concerning development; i'd also like to note that Jaguar's battery warranty explicitly calls a battery defective at 70%.
I am unaware of any warning lights or messages before the incident, and I do not know whether a traffic violation occurred. My primary safety concern is that an autonomous vehicle continued moving after a passenger repeatedly requested to end the ride and exit. I believe this incident warrants inve
After exiting, I realized I had left my keys in the backseat. While standing outside the vehicle, I called Waymo phone support and asked the agent to stop/ground the car so I could retrieve my keys. Support did not stop the vehicle; it drove off with my keys inside.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Fuel/propulsion system. Fuel smell, leaks, rough running, fuel-system codes.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- TCU Activation Failure And InControl App Inoperative After Software Update
- Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob
- Unable to select Navigation when pressing the navigation Tile on the Touchscreen
- New Steering Wheel - Hands On Detection (HOD) Renew
- Lane Keep Assist Malfunction
- Software Over The Air (SOTA) updates are failing to complete
- Body Control Module (BCM) does not fully meet US importation requirements
- Software Over The Air (SOTA) updates are failing to complete
- Software Over The Air (SOTA) updates are failing to complete
- While driving with satellite maps, sometimes image doesn't load fully and then comes back
- INCONTROL REMOTE APP WAKE UP TIMER
- There are several scenarios where the key may be set to a deactivated state
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.