AI Damage2019 Jaguar I-Pace: common problems
Owners of the 2019 Jaguar I-Pace filed 149 complaints with NHTSA, most often about electrical system and fuel/propulsion system. The maker issued 182 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 149
- involving a crash
- 2
- Technical service bulletins (TSB)
- 182
What fails most often
- 1 Electrical system 83% of all complaints
- 2 Fuel/propulsion system 16% of all complaints
- 3 Service brakes 11% of all complaints
- 4 Powertrain 9% of all complaints
- 5 Engine 5% of all complaints
- 6 Steering 3% of all complaints
- 7 Forward collision avoidance 3% of all complaints
- 8 Lane departure 2% of all complaints
- Electrical system: 123 complaints (83% of all), 2 of them with a crash reported by the owner; manufacturer bulletins for this component: 80.
- Fuel/propulsion system: 24 complaints (16% of all).
- Service brakes: 16 complaints (11% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 3.
- Powertrain: 14 complaints (9% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 20.
- Engine: 8 complaints (5% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 1.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- electric
- automatic, 1-speed
Drive: 4WD
Symptoms owners describe
How many of the 149 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 123 | 2 | 80 |
| Fuel/propulsion system | 24 | 0 | 0 |
| Service brakes | 16 | 1 | 3 |
| Powertrain | 14 | 1 | 20 |
| Engine | 8 | 1 | 1 |
| Steering | 4 | 0 | 5 |
| Forward collision avoidance | 4 | 0 | 0 |
| Lane departure | 3 | 0 | 0 |
| Structure | 1 | 0 | 6 |
| Backover prevention | 1 | 0 | 1 |
| Electronic stability control | 1 | 0 | 1 |
| Tires | 1 | 0 | 0 |
| Vehicle speed control | 1 | 0 | 0 |
| Equipment | 0 | 0 | 71 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The red rectangle shows where I parked; blue rectangle shows where the only other vehicle was in the parking lot at 9:30 am on wednesday, 2/12/20.) as I slowly pulled into the parking spot, with my foot on the brake pedal as one does when parking, the jaguar I-pace suddenly surged and accelerated, driving over the…
Today the vehicle produced a severe physical shudder and automatically reduced charge capacity from 80% to 72% — a new and concerning development; i'd also like to note that Jaguar's battery warranty explicitly calls a battery defective at 70%.
During the latest incident, the warning appeared and shortly afterward the vehicle emitted white smoke with an electrical odor and crackling from the front undercarriage. Emergency services were contacted through 911, and firefighters disconnected the 12V battery to stabilize the vehicle.
At the same time, the dealer misled the ADA driver/policyholder with a “coolant pump fault” explanation, even though the A/C system was operating normally, which made that failure mechanically impossible. The dealership never provided diagnostic codes from TOPIx/Pathfinder.
The manufacturer/dealer has been unable to remedy the safety recall NHTSA Campaign Number: 24V183000. I was notified in April 2024 that the battery would be replaced. I was nottfied in February 2025 that the battery was on order and would be replaced soon.
The sudden loss of power and refusal to start could have placed me or others at risk had this occurred while driving or in traffic. The Jaguar Service Center confirmed the issue is due to a battery fault but declined to repair it during ongoing manufacturer buyback discussion.
Consistent faulty battery warning back in the winter. Recently the brake pedal warning comes up very often, brake also feels like I need to apply more pressure when stopping. The lane assist also always gives me a warning light saying to drive with care.
It is not March of 2024 and a permanent fix has not been made available, and have been continue to drive vehicles that may be at risk for a fire. Jaguar does not be interested in honoring the terms of their warranty to replace a defective battery.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 428 of 2,102 model years in the NHTSA data (top 20% most complained about).
On average one model year of the I-Pace has 40 complaints (6 years in the data). This year has 149, above average.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Fuel/propulsion system. Fuel smell, leaks, rough running, fuel-system codes.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Unable to select Navigation when pressing the navigation Tile on the Touchscreen
- Smart Key Deactivated message on instrument cluster and is unable to start their vehicle
- Vehicle unable to move and/or ignition not able to turn on
- Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air…
Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
- High Voltage Coolant Heater (HVCH) unit may fail
This results in a lack of passenger compartment heating. The functionality of the heated windshield remains unaffected.
- Grid lines are no longer showing in the reverse camera image after a software update to IPMB camera module
- REVERSE CAMERA GRID LINES MISSING AFTER IPMB UPDATE
- Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts
- Leaking windshield that caused the water ingress on the electrical component
- There have been several FRED submissions for a customer allegation of brake judder/vibration
- There have been several FRED submissions for a customer allegation of a brake noise concern
- There have been several FRED submissions for a customer allegation of a rear brake warning being…
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
NHTSA lists 182 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2019 Jaguar I-Pace?
Owner complaints to NHTSA most often mention: electrical system, fuel/propulsion system, service brakes. Total complaints: 149. The most frequent symptoms in complaint texts: smoke, burning smell, fire (26%), warning lights, check engine (11%), A/C or heater (5%).
How many service bulletins (TSB) were issued for the 2019 Jaguar I-Pace?
NHTSA lists 182 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2019 Jaguar I-Pace from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2019 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.