AI Damage2002 Jaguar X-Type: common problems
Owners of the 2002 Jaguar X-Type filed 116 complaints with NHTSA, most often about powertrain and engine and cooling. Details by component below, with sources.
Key figures
- Owner complaints
- 116
- involving a crash
- 13
What fails most often
- 1 Powertrain 44% of all complaints
- 2 Engine and cooling 12% of all complaints
- 3 Tires 12% of all complaints
- 4 Service brakes 10% of all complaints
- 5 Electrical system 9% of all complaints
- 6 Vehicle speed control 9% of all complaints
- 7 Fuel system 8% of all complaints
- 8 Structure 8% of all complaints
- Powertrain: 51 complaints (44% of all), 2 of them with a crash reported by the owner.
- Engine and cooling: 14 complaints (12% of all).
- Tires: 14 complaints (12% of all), 2 of them with a crash reported by the owner.
- Service brakes: 12 complaints (10% of all), 1 of them with a crash reported by the owner.
- Electrical system: 11 complaints (9% of all), 1 of them with a crash reported by the owner.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2.5 L · petrol · 6 cyl
- 3 L · petrol · 6 cylnamed in 1 complaints
- automatic, 5-speed
- manual, 5-speed
Drive: AWD
Symptoms owners describe
How many of the 116 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Powertrain | 51 | 2 | 0 |
| Engine and cooling | 14 | 0 | 0 |
| Tires | 14 | 2 | 0 |
| Service brakes | 12 | 1 | 0 |
| Electrical system | 11 | 1 | 0 |
| Vehicle speed control | 10 | 4 | 0 |
| Fuel system | 9 | 0 | 0 |
| Structure | 9 | 1 | 0 |
| Visibility | 9 | 0 | 0 |
| Suspension | 7 | 1 | 0 |
| Air bags | 6 | 2 | 0 |
| Equipment | 5 | 0 | 0 |
| Seat belts | 5 | 2 | 0 |
| Seats | 5 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The vehicle was destroyed and the driver side air bag did not deploy. The contact sustained back injuries and a police report was filed. The insurance company deemed the vehicle was destroyed. Neither the dealer nor the manufacturer was contacted in regards to the failure. The failure mileage was 96,000.
Recently, the transmission failed at low mileage and has not yet been replaced. The vin was verified, but appears to be invalid. The failure mileage was 5,000 and current mileage was 31,000.
Dt: jaguar x-type 2002. The consumer was able to remove the key while the vehicle was still in gear. Jaguar looked at the vehicle, and the engineer from the insurance company stated that the key was removed while the vehicle was in gear, which was an indirect violation of fmvss.
The driver's shoulder harness locks up and will not extend so that it can be put on. We are told this is normal for an english car and to drive without the shoulder harness. The shoulder harness failed to restrain in an accident and fully extended and broke.
The driver's shoulder harness locks up and will not extend so it can be put on. We are told this is normal for and english car and to drive without the shoulder harness. The retractor locks up when the belt is in stow and can not be released. Retractor replaced once and issue continues.
When I returned to the vehicle after my appointment, I found that the car has rolled back into 2 other vehicles that were parked behind it. There was damage done to all three vehicles involved. It is documented by myself and both of the owners of the vehicles that were involved that my handbrake was fully engaged.
The second was numerous cracks in the inside tire tread, and the third was discovered at the dealer service dept. For a tire rotation for cords sticking through the sidewall. All 3 instances were the left rear tire.
Twice while attempting to back into a parking place, consumer put foot on brake when vehicle flew foward into a parked car. Consumer states foot was not on accelerator. Took to dealer and they stated that the black box reported that both brake pedal and gas pedal were pressed at the same time.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 3,214 of 36,656 model years in the NHTSA data (top 9% most complained about).
On average one model year of the X-Type has 45 complaints (7 years in the data). This year has 116, above average.
What to check before buying
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Engine and cooling. Radiator and fan after a frontal hit, coolant level and condition, overheating.
- Tires. Tire age by DOT code, bulges, wear pattern.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
Other years of this model
Questions and answers
What are the most common problems with the 2002 Jaguar X-Type?
Owner complaints to NHTSA most often mention: powertrain, engine and cooling, tires. Total complaints: 116. The most frequent symptoms in complaint texts: transmission slipping (11%), warning lights, check engine (10%), windows, sunroof (8%).
How many service bulletins (TSB) were issued for the 2002 Jaguar X-Type?
NHTSA lists 0 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2002 Jaguar X-Type from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2002 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.