2019 Jeep Grand Cherokee: common problems

Owners of the 2019 Jeep Grand Cherokee filed 370 complaints with NHTSA, most often about service brakes and electrical system. The maker issued 479 service bulletins for this year. Details by component below, with sources.

Key figures

Owner complaints: 370
involving a crash: 17
Technical service bulletins (TSB): 479

Jeep Grand Cherokee 2019: 3D model with the “Service brakes” area highlighted — the most complained-about component — Yellow marks the “Service brakes” area, the component owners complain about most for this year. Illustrative only. 3D model: David_Holiday, CC Attribution.

What fails most often

1 Service brakes 31% of all complaints
2 Electrical system 23% of all complaints
3 Engine 17% of all complaints
4 Powertrain 13% of all complaints
5 Air bags 5% of all complaints
6 Vehicle speed control 4% of all complaints
7 Steering 4% of all complaints
8 Exterior lighting 3% of all complaints

Circle size and colour show each component’s share of NHTSA complaints. Schematic only, not a drawing of the exact model.

Service brakes: 115 complaints (31% of all), 6 of them with a crash reported by the owner; manufacturer bulletins for this component: 15.
Electrical system: 84 complaints (23% of all); manufacturer bulletins for this component: 156.
Engine: 64 complaints (17% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 45.
Powertrain: 47 complaints (13% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 52.
Air bags: 19 complaints (5% of all), 9 of them with a crash reported by the owner; manufacturer bulletins for this component: 3.

Engines and transmissions

US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.

3.6 L · petrol · 6 cylnamed in 4 complaints
5.7 L · petrol · 8 cyl
6.2 L · petrol · turbo · 8 cyl
6.4 L · petrol · 8 cyl
3 L · diesel · turbo · 6 cyl
automatic, 8-speed

Drive: AWD, RWD

Symptoms owners describe

How many of the 370 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).

warning lights, check engine97 · 26%
infotainment or screen glitches53 · 14%
stalls while driving27 · 7%
knocking, grinding or other noise16 · 4%
jerking, harsh shifts14 · 4%
loss of power / limp mode12 · 3%
smoke, burning smell, fire12 · 3%
rear-view camera10 · 3%
overheating, coolant loss10 · 3%
airbags did not deploy8 · 2%

Components owners complain about

Component	Owner complaints	involving a crash	Technical service bulletins (TSB)
Service brakes	115	6	15
Electrical system	84	0	156
Engine	64	1	45
Powertrain	47	1	52
Air bags	19	9	3
Vehicle speed control	15	1	2
Steering	14	2	6
Exterior lighting	12	0	13
Backover prevention	11	0	22
Suspension	11	3	14
Forward collision avoidance	11	0	0
Seats	10	0	3
Structure	9	2	35
Seat belts	9	0	1

What owners report

Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.

The contact stated that while driving 55 MPH, the vehicle unexpectedly ran over an object, causing the vehicle to jerk hard to the left. The contact stated that the guard rail became lodged against the tire, causing the vehicle to turn in the opposite direction into oncoming traffic.
Air bags · crash · 2026-08-31 · NHTSA complaint #11761006
I was driving the service brake assembly light came on the. Then the service stability control light came on, I couldn't do anything, I remember hitting my head off the steering wheel in which air bags did not deploy. Thank god it didn't hit someone else.
Service brakes · crash · 2025-09-21 · NHTSA complaint #11688750
The ABS brakes failed and locked up. The steering wheel also locked up, causing the vehicle to crash hard into a guard rail. This resulted in the vehicle being totaled, property damage, and a ER visit. While braking on a mountainous road, the brakes and wheel locked up and the vehicle could not be controlled.
Service brakes · crash · 2025-01-25 · NHTSA complaint #11638486
The contact stated while driving at an undisclosed speed, the vehicle directly in front stalled inadvertently causing the contact to abruptly depress the brake pedal. The contact stated while depressing the brake pedal, it failed to function causing the contact to crash with the vehicle in front.
Service brakes · crash · 2024-05-01 · NHTSA complaint #11586453
Car suddenly accelerated on its own to a very high speed in Reverse. Knocked down a tree and busted through the neighbor's garage wall. Attempted to pump brakes but it did not help one bit. My safety was at risk and luckily I was not hurt. Luckily there was no one in the alley or at my neighbor's driveway or garage.
Vehicle speed control · crash · 2021-09-14 · NHTSA complaint #11432984
Everyone at the scene of the accident was shocked that my jeep's airbags did not deploy. As a result, I busted my head on the steering wheel, and 6 weeks later, I still have a knot on my forehead. I will never purchase a grand cherokee again! I am completely amazed there are zero recalls!
Engine · crash · 2021-01-26 · NHTSA complaint #11389986
The airbags never deployed resulting in injuries to both the driver and more serious the passenger. The jeep was accelerating from a dead stop to cross the intersection. The truck did not stop or slow down at the intersection.
Air bags · crash · 2020-11-03 · NHTSA complaint #11372865
Vehicle struct pole on passenger side, at approximately 40 mph, and side air bags did not deploy. Extensive damage to the entire passenger side including door intrusion into the cabin. Both major support pillars were bent and side windows shattered.
Air bags · crash · 2019-10-27 · NHTSA complaint #11271404

When owners complained

NHTSA complaints by filing year. The peak shows at what age the problems show up most.

201928
202033
202117
202243
202342
202443
2025127
202637

Comparison

By complaint count this model year ranks 1,074 of 36,656 model years in the NHTSA data (top 3% most complained about).

On average one model year of the Grand Cherokee has 730 complaints (40 years in the data). This year has 370, below average.

What to check before buying

Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
Engine. Cold start, unusual noises, oil leaks and engine codes.
Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.

Manufacturer service bulletins

Bulletin titles as filed with NHTSA.

received by NHTSA in 2025–2026 · № 11038329 · Powertrain The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward…
The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tech May Find Damaged and/or Worn Transmission Output Shaft Splines (850RE…
received by NHTSA in 2025–2026 · № 11037351 (+1 with the same text) · Suspension Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers
68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the Quadra-Lift air suspension system. Replace only the…
received by NHTSA in 2025–2026 · № 11037341 (+1 with the same text) · Other EVAPORATOR - AIR CONDITIONING
received by NHTSA in 2025–2026 · № 11034912 (+1 with the same text) · Engine THROTTLE BODY – NONE
received by NHTSA in 2025–2026 · № 11034385 (+2 with the same text) · Structure Backup Camera Poor Image Quality Inspection
received by NHTSA in 2025–2026 · № 11034327 · Other HEATER - ELECTRIC COOLANT
received by NHTSA in 2025–2026 · № 11033975 (+3 with the same text) · Structure Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
Mirror Contacts Door Window Glass In The Folded Position.
received by NHTSA in 2025–2026 · № 11031337 · Electrical system Power Liftgate Inoperative
received by NHTSA in 2025–2026 · № 11030229 · Engine Flash
Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs)…
received by NHTSA in 2025–2026 · № 11030138 · Powertrain The vehicle will exhibit a service transmission/check engine warning indicator for the following…
The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may…
received by NHTSA in 2025–2026 · № 11030042 · Electrical system Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00,…
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
received by NHTSA in 2025–2026 · № 11030035 (+5 with the same text) · Electrical system Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)…
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning…

NHTSA lists 479 bulletins for this year; the 12 newest are shown here.

Other years of this model

Questions and answers

What are the most common problems with the 2019 Jeep Grand Cherokee?

Owner complaints to NHTSA most often mention: service brakes, electrical system, engine. Total complaints: 370. The most frequent symptoms in complaint texts: warning lights, check engine (26%), infotainment or screen glitches (14%), stalls while driving (7%).

How many service bulletins (TSB) were issued for the 2019 Jeep Grand Cherokee?

NHTSA lists 479 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.

Should I buy a 2019 Jeep Grand Cherokee from a US auction?

Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.

Other 2019 models

Read also

Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.