AI Damage2024 Jeep Grand Cherokee: common problems
Owners of the 2024 Jeep Grand Cherokee filed 249 complaints with NHTSA, most often about electrical system and engine. The maker issued 549 service bulletins for this year. We found 1 repair videos on YouTube. Details by component below, with sources.
Key figures
- Owner complaints
- 249
- involving a crash
- 10
- Technical service bulletins (TSB)
- 549
- YouTube repair videos
- 1
What fails most often
- 1 Electrical system 46% of all complaints
- 2 Engine 43% of all complaints
- 3 Fuel/propulsion system 17% of all complaints
- 4 Forward collision avoidance 12% of all complaints
- 5 Powertrain 12% of all complaints
- 6 Service brakes 7% of all complaints
- 7 Exterior lighting 6% of all complaints
- 8 Lane departure 4% of all complaints
- Electrical system: 115 complaints (46% of all), 3 of them with a crash reported by the owner; manufacturer bulletins for this component: 247.
- Engine: 107 complaints (43% of all), 2 of them with a crash reported by the owner; manufacturer bulletins for this component: 50.
- Fuel/propulsion system: 43 complaints (17% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 4.
- Forward collision avoidance: 31 complaints (12% of all), 2 of them with a crash reported by the owner; manufacturer bulletins for this component: 6.
- Powertrain: 30 complaints (12% of all); manufacturer bulletins for this component: 53.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 3.6 L · petrol · 6 cyl
- 5.7 L · petrol · 8 cyl
- 2 L · plug-in hybrid · turbo · 4 cylnamed in 2 complaints
- automatic, 8-speed
Drive: AWD, RWD, 4WD
Symptoms owners describe
How many of the 249 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 115 | 3 | 247 |
| Engine | 107 | 2 | 50 |
| Fuel/propulsion system | 43 | 1 | 4 |
| Forward collision avoidance | 31 | 2 | 6 |
| Powertrain | 30 | 0 | 53 |
| Service brakes | 17 | 1 | 13 |
| Exterior lighting | 16 | 0 | 5 |
| Lane departure | 10 | 0 | 4 |
| Vehicle speed control | 10 | 0 | 0 |
| Steering | 8 | 4 | 25 |
| Suspension | 6 | 0 | 30 |
| Seats | 4 | 1 | 16 |
| Backover prevention | 4 | 1 | 6 |
| Visibility | 4 | 0 | 5 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The contact stated that while test driving at an undisclosed speed, an unknown warning light flashed on the instrument panel. The dealer informed the contact that the battery was low and that the light had been replaced, while also informing the contact that the vehicle had experienced difficulty starting prior to…
Went to turn right car kept pushing straight and steering wheel locked up. Also, no airbags were deployed
While approximately halfway through the intersection, the vehicle unexpectedly displayed a forward collision warning ("BRAKE!") and aggressively applied the Automatic Emergency Braking system.
Involved in a motor vehicle accident front end damage with all airbags deployed. The passenger front seat dislodged during the accident, causing the passenger and the seat to be pressed up against the glove compartment leading to injury to passenger severe bruising and burns all up and down both legs lacerations to…
I was in an accident due to this Jeep recall and I now have damage to my vehicle and a ticket from the police for stopping in the middle of an intersection. I opened a case with jeep customer care 2 weeks ago and haven’t since received ANY update.
When slowing down to park vehicle, there was a sudden surge forward on 3 separate occasions. The first in June 2025 caused me to go over a mound of dirt and into wooded area before stopping. This cost my insurance $7200. to fix. Then again it happened with my husband driving. Again, on 8-27-25.
The contact stated that while her mother was driving, the rearview camera displayed a distorted image while the vehicle was in reverse(R) and failed to sound as intended, compromising the back-over prevention system. The contact stated that the failure prevented the driver from safely operating the vehicle.
During the crash, the driver was partially ejected from the closed sunroof. The driver was pronounced deceased at the scene. The driver of the second vehicle was transported to the hospital with multiple fractures. No further information was available.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 258 of 2,102 model years in the NHTSA data (top 12% most complained about).
On average one model year of the Grand Cherokee has 292 complaints (12 years in the data). This year has 249, about average.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Fuel/propulsion system. Fuel smell, leaks, rough running, fuel-system codes.
- Forward collision avoidance. Radar and camera: calibration after bumper or windshield replacement.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Compressor Assy High number of compressor replacements when complaint is noise and supplier analysis comes…
Compressor Assy High number of compressor replacements when complaint is noise and supplier analysis comes back as Trouble not found. Before replacing compressor due to noise complaint review the NEW Compressor noise…
- The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward…
The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tech May Find Damaged and/or Worn Transmission Output Shaft Splines (850RE…
- APPLIQUE - FRONT DOOR
- R1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following
SYMPTOM: ● **Speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2…
- Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster
- MIL-On and/or Engine Oil Leak
- Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star…
- Airbag Warning Light On or Intermittent
The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)
- Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear
- Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo…
Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for…
- LATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose
Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These pictures will help us understand why they are coming lose, to develop a corrective action plan. Please submit…
- TRANSMITTER KIT & TRANSMITTER - INTEGRATED KEY FOB
NHTSA lists 549 bulletins for this year; the 12 newest are shown here.
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
Other years of this model
- Grand Cherokee 2016586 sources
- Grand Cherokee 2017621 sources
- Grand Cherokee 20181,262 sources
- Grand Cherokee 2019849 sources
- Grand Cherokee 2020768 sources
- Grand Cherokee 20211,736 sources
- Grand Cherokee 2022820 sources
- Grand Cherokee 20231,232 sources
- Grand Cherokee 2025475 sources
- Grand Cherokee 2026262 sources
- Grand Cherokee 202732 sources
Questions and answers
What are the most common problems with the 2024 Jeep Grand Cherokee?
Owner complaints to NHTSA most often mention: electrical system, engine, fuel/propulsion system. Total complaints: 249. The most frequent symptoms in complaint texts: smoke, burning smell, fire (20%), warning lights, check engine (17%), engine failure or replacement (8%).
How many service bulletins (TSB) were issued for the 2024 Jeep Grand Cherokee?
NHTSA lists 549 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2024 Jeep Grand Cherokee from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2024 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.