AI DamageJeep Grand Cherokee: problems, complaints, bulletins
Summary for the Jeep Grand Cherokee across 12 model years: 3,507 owner complaints and 2,487 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- 1 Electrical system 34% of all complaints
- 2 Engine 21% of all complaints
- 3 Powertrain 14% of all complaints
- 4 Service brakes 10% of all complaints
- 5 Fuel/propulsion system 9% of all complaints
- 6 Steering 7% of all complaints
- 7 Forward collision avoidance 6% of all complaints
- 8 Vehicle speed control 5% of all complaints
- Electrical system: 1,208 complaints (34% of all), 21 of them with a crash reported by the owner; manufacturer bulletins for this component: 2,118.
- Engine: 741 complaints (21% of all), 21 of them with a crash reported by the owner; manufacturer bulletins for this component: 517.
- Powertrain: 504 complaints (14% of all), 23 of them with a crash reported by the owner; manufacturer bulletins for this component: 609.
- Service brakes: 336 complaints (10% of all), 38 of them with a crash reported by the owner; manufacturer bulletins for this component: 141.
- Fuel/propulsion system: 315 complaints (9% of all), 13 of them with a crash reported by the owner; manufacturer bulletins for this component: 66.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2 L · petrol · turbo · 4 cyl 2026–2027
- 3.6 L · petrol · 6 cyl 2011–2027named in 23 complaints
- 3.7 L · petrol · 6 cyl 2005–2010
- 4 L · petrol · 6 cyl 1993–2004
- 4.7 L · petrol · 8 cyl 1999–2009
- 5.2 L · petrol · 8 cyl 1993–1998
- 5.7 L · petrol · 8 cyl 2005–2024named in 1 complaints
- 5.9 L · petrol · 8 cyl 1998
- 6.1 L · petrol · 8 cyl 2006–2010
- 6.2 L · petrol · turbo · 8 cyl 2018–2021
- 6.4 L · petrol · 8 cyl 2012–2021named in 2 complaints
- 2 L · plug-in hybrid · turbo · 4 cyl 2022–2026named in 5 complaints
- 3 L · diesel · 6 cyl 2007–2008
- 3 L · diesel · turbo · 6 cyl 2014–2019named in 41 complaints
- automatic, 4-speed 1993–2004
- automatic, 5-speed 2001–2013
- automatic, 6-speed 2012–2013
- automatic, 8-speed 2014–2027
- manual, 5-speed 1993–1995
Drive: AWD, RWD, 4WD
Symptoms owners describe
How many of the 3,507 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 1,208 | 21 | 2,118 |
| Engine | 741 | 21 | 517 |
| Powertrain | 504 | 23 | 609 |
| Service brakes | 336 | 38 | 141 |
| Fuel/propulsion system | 315 | 13 | 66 |
| Steering | 245 | 20 | 221 |
| Forward collision avoidance | 196 | 23 | 38 |
| Vehicle speed control | 175 | 36 | 56 |
| Suspension | 170 | 7 | 256 |
| Air bags | 133 | 66 | 52 |
| Exterior lighting | 126 | 2 | 137 |
| Seats | 111 | 2 | 204 |
| Lane departure | 81 | 4 | 58 |
| Structure | 76 | 8 | 782 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
No injuries and I had on my seatbelt. My vehicle has been designated as totaled by State Farm insurance.
The contact stated that while driving 55 MPH, the vehicle unexpectedly ran over an object, causing the vehicle to jerk hard to the left. The contact stated that the guard rail became lodged against the tire, causing the vehicle to turn in the opposite direction into oncoming traffic.
On XXX, I was involved in a motor vehicle collision on [XXX] in [XXX] while driving a leased 2025 Jeep Grand Cherokee. The airbags in the Jeep did not deploy during the collision. The other vehicle involved was an approximately 10-year-old Honda SUV, and its airbags did deploy.
The contact stated that while test driving at an undisclosed speed, an unknown warning light flashed on the instrument panel. The dealer informed the contact that the battery was low and that the light had been replaced, while also informing the contact that the vehicle had experienced difficulty starting prior to…
The front of the vehicle was damaged, the hood was bent, the grill was damaged, and headlights were knocked out of the headlight enclosures. The daughter was taken to a clinic, and an X-ray determined that there was a swollen tendon in the left knee, and medical treatment was provided.
2025 JEEP GRAND CHEROKEE – UNINTENDED ACCELERATION, ADAPTIVE CRUISE CONTROL AND UNEXPECTED BRAKING I am reporting multiple intermittent safety-related problems with my 2025 Jeep Grand Cherokee, VIN [XXX], involving Adaptive Cruise Control (ACC), unexpected acceleration, and unexpected braking.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Compressor Assy High number of compressor replacements when complaint is noise and supplier analysis comes…
- HEADLAMP
- HEADLAMP
- Revised Customer Satisfaction Notification 66D – Spark Plugs - Dealer Notification
- Engine Coolant Leak The customer may comment on the following
- Revised Customer Satisfaction Notification 66D – Spark Plugs - Dealer Notification
- R1H U43.17 Software Update - FOTA Customers may experience the following
- Flash
- Revised Customer Satisfaction Notification 66D – Spark Plugs - Dealer Notification
- R1H U43.17 Software Update - FOTA Customers may experience the following
- Flash
- The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward…
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.