AI Damage2024 Mazda CX-5: common problems
Owners of the 2024 Mazda CX-5 filed 45 complaints with NHTSA, most often about service brakes and engine. The maker issued 210 service bulletins for this year. We found 1 repair videos on YouTube. Details by component below, with sources.
Key figures
- Owner complaints
- 45
- involving a crash
- 4
- Technical service bulletins (TSB)
- 210
- YouTube repair videos
- 1
What fails most often
- 1 Service brakes 18% of all complaints
- 2 Engine 16% of all complaints
- 3 Forward collision avoidance 13% of all complaints
- 4 Vehicle speed control 11% of all complaints
- 5 Structure 9% of all complaints
- 6 Exterior lighting 9% of all complaints
- 7 Seats 9% of all complaints
- 8 Electrical system 7% of all complaints
- Service brakes: 8 complaints (18% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 11.
- Engine: 7 complaints (16% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 50.
- Forward collision avoidance: 6 complaints (13% of all).
- Vehicle speed control: 5 complaints (11% of all), 1 of them with a crash reported by the owner.
- Structure: 4 complaints (9% of all); manufacturer bulletins for this component: 13.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2.5 L · petrol · 4 cyl
- 2.5 L · petrol · turbo · 4 cyl
- automatic, 6-speed
Drive: 4WD
Symptoms owners describe
How many of the 45 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Service brakes | 8 | 1 | 11 |
| Engine | 7 | 1 | 50 |
| Forward collision avoidance | 6 | 0 | 0 |
| Vehicle speed control | 5 | 1 | 0 |
| Structure | 4 | 0 | 13 |
| Exterior lighting | 4 | 0 | 10 |
| Seats | 4 | 1 | 5 |
| Electrical system | 3 | 0 | 78 |
| Powertrain | 3 | 1 | 20 |
| Steering | 3 | 0 | 5 |
| Suspension | 2 | 0 | 3 |
| Visibility | 2 | 0 | 2 |
| Air bags | 2 | 1 | 0 |
| Lane departure | 1 | 0 | 3 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The front driver's side seat belt restraint did not function as intended. The contact's daughter was pushed forward out of the front driver's seat without restraint. The contact stated that the driver's side headrest detached due to the impact, and the back of the front driver's side seat fractured and detached.
No warning lights illuminated. There were no reported injuries, airbag deployments, fires, or police reports filed. There was a tire imprint on the garage floor. The contact called the local dealer, who scheduled an appointment. The vehicle was not diagnosed or repaired.
The contact stated that the radio was inoperable. The vehicle was taken to the dealer, who discovered that rodents had chewed through the soy-based wiring and created a nest inside the vehicle. The dealer replaced the headliner, wiring harness, both front air bags, A-pillar molding, and C-pillar molding.
Description: After approximately two hours of continuous highway driving, a critical Red Steering Wheel Warning Light illuminates intermittently in the center dashboard.
After vehicle has been parked for awhile, for example over night, there is a Popping sound or Clunking from front of vehicle after moving vehicle and applying brakes at first stop. Noise has been there since 2024. Popping, Clunking sound only when when vehicle parked again.
On 06/18/2026, the vehicle displayed multiple safety warnings, including ABS malfunction, dynamic stability control/traction control malfunction, Smart Brake Support and Forward Obstruction Warning disabled, possible forward sensing camera malfunction, and airbag/seat belt pre-tensioner malfunction.
Faulty headlights. One was replaced at 35,678 miles (passenger side) The other one is going bad (driver's side) (approximate mileage: 55,000) A dealer has confirmed the problem. Quoted 19223.93 for the replacement on 04/21/26. Manufacturer informed. No help. No warning messages for faulty headlights.
My car caught on fire on [CCC] and it's completely burned down, a total loss. Following is information about my car and some summary of what happened. Car information: - Mazda CX5 2024 - Bought in June or July 2024(car payment only made 22 times so far) - Odometer 24,445mi(as of 05/15/2026) What happened: - In [XXX]…
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 918 of 2,102 model years in the NHTSA data (top 44% most complained about).
On average one model year of the CX-5 has 126 complaints (12 years in the data). This year has 45, below average.
What to check before buying
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Forward collision avoidance. Radar and camera: calibration after bumper or windshield replacement.
- Vehicle speed control. Accelerator pedal, cruise control, throttle codes.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting…
Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting Started Dealer Processes Registration / Enrollment / Take-Over Customer Subscription Status WI-FI General Informatio…
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),…
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been…
- Some customers may complain about any of the following
1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App
- Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair…
- Some customers may complain about any of the following
1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote functions inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF…
- Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock…
Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: Incorrect calendar entry…
- Some vehicle may exhibit the CHECK ENGINE light on with DTC P0524 (Engine oil pressure control system
Oil pressure decrease) and no abnormal engine noise. This may be caused by a malfunction of the oil pressure control valve (located at the rear of the engine block near the oil filter) due to machining contamination…
- Some vehicles may exhibit a condition in which a warning buzzer (error sound) is heard, and the power…
Some vehicles may exhibit a condition in which a warning buzzer (error sound) is heard, and the power liftgate (PLG) does not open or close automatically. When these symptoms happen, DTCs B144F:11 or B144F:13 may be…
- Some customers may complain about any of the following
1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON /…
- Mazda Connect Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and…
Mazda Connect Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting Started Dealer Processes Registration / Enrollment / Take-Over Customer Subscription Status WI-FI…
- Some customers may experience a Connected Vehicle failure
The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs. Index System Outline • MYMAZDA App Connected Vehicle (CV) Error Codes • Vehicle…
- Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair…
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. REPAIR PROCEDURE NOTE: Before proceeding: Document the vehicle's current MAZDA CONNECT CMU software…
NHTSA lists 210 bulletins for this year; the 12 newest are shown here.
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
Other years of this model
Questions and answers
What are the most common problems with the 2024 Mazda CX-5?
Owner complaints to NHTSA most often mention: service brakes, engine, forward collision avoidance. Total complaints: 45. The most frequent symptoms in complaint texts: warning lights, check engine (16%), headlights and tail lights (13%), driver assists: adaptive cruise, lane keeping (9%).
How many service bulletins (TSB) were issued for the 2024 Mazda CX-5?
NHTSA lists 210 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2024 Mazda CX-5 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2024 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.