AI DamageMazda CX-5: problems, complaints, bulletins
Summary for the Mazda CX-5 across 12 model years: 1,512 owner complaints and 1,087 NHTSA service bulletins, plus repair videos. Pick a year for details.
Model years
What fails most often
- 1 Engine 28% of all complaints
- 2 Electrical system 15% of all complaints
- 3 Exterior lighting 14% of all complaints
- 4 Powertrain 10% of all complaints
- 5 Service brakes 10% of all complaints
- 6 Visibility 7% of all complaints
- 7 Fuel/propulsion system 5% of all complaints
- 8 Forward collision avoidance 5% of all complaints
- Engine: 418 complaints (28% of all), 9 of them with a crash reported by the owner; manufacturer bulletins for this component: 505.
- Electrical system: 229 complaints (15% of all), 13 of them with a crash reported by the owner; manufacturer bulletins for this component: 1,194.
- Exterior lighting: 208 complaints (14% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 142.
- Powertrain: 151 complaints (10% of all), 11 of them with a crash reported by the owner; manufacturer bulletins for this component: 308.
- Service brakes: 150 complaints (10% of all), 27 of them with a crash reported by the owner; manufacturer bulletins for this component: 219.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 2 L · petrol · 4 cyl 2013–2016
- 2.5 L · petrol · 4 cyl 2014–2026named in 22 complaints
- 2.5 L · petrol · turbo · 4 cyl 2019–2025named in 12 complaints
- 2.2 L · diesel · turbo · 4 cyl 2018–2019
- automatic, 6-speed 2013–2026
- manual, 6-speed 2013–2016
Drive: 4WD, FWD
Symptoms owners describe
How many of the 1,512 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Engine | 418 | 9 | 505 |
| Electrical system | 229 | 13 | 1,194 |
| Exterior lighting | 208 | 1 | 142 |
| Powertrain | 151 | 11 | 308 |
| Service brakes | 150 | 27 | 219 |
| Visibility | 100 | 0 | 99 |
| Fuel/propulsion system | 72 | 5 | 29 |
| Forward collision avoidance | 70 | 13 | 38 |
| Vehicle speed control | 62 | 23 | 7 |
| Structure | 55 | 5 | 277 |
| Air bags | 45 | 16 | 30 |
| Seats | 31 | 5 | 81 |
| Lane departure | 26 | 4 | 33 |
| Steering | 23 | 2 | 125 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The contact also stated that the air bags failed to deploy during the crash. A Police report was filed. The contact was transported to a local emergency room and was treated for a fractured right fibula and whiplash. The vehicle was towed to a service center for an insurance claim and inspection.
While driving in the Interstate, a truck swerved towards my lane; I swerved into the next lane to avoid the truck hitting me and when I began to swerve my Lane Departure warning malfunctioned and caused my car to completely shut down.
- Plans to report issue to Mazda during next maintenance appt -No warning lights -Problem is re-occurring but not with independent entity (yet)
Unintended acceleration incident. I entered the parking lot of a business where the Salvation Army is located to drop off a donation. The parking spaces were on the left side.
On October 16, 2025, while slowly pulling into a parking space, my vehicle experienced sudden and unintended acceleration without driver input. I did not depress the accelerator. Despite attempting to stop the vehicle, I was unable to do so.
Possible and/or suspected issues: "Not-P" switch circuit malfunction; "false park"; lack of cross-module redundancy; lack of BCM and PCM redundancy; Diagnostic Blind Spot; lack of Occupancy-Brake interlock; systematic safety failure culminating in unintended, driverless, runaway Zombie vehicle with personal injury.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
What to check before buying
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Exterior lighting. Headlamps, leveling, sensors and mounts after a frontal hit.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting…
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),…
- Announcement of Special Service Program (SSPE2) Ethernet Communication – Over The Air (OTA) Update…
- DTC P0402 EGR malfunctions may be falsely detected due to an internal malfunction of the MAP sensor
- Some customers may complain about any of the following
- Index Intermittent Globe with a slash icon • Beep sound near the SOS button and SOS button amber or red…
- Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair…
- Some customers may complain about any of the following
- Infotainment Reboot With Navigation Card Installed This Service Information is no longer valid
- Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock…
- Some customers may complain about SiriusXM Travel Link, Traffic Plus showing expired even though the…
- Some vehicle may exhibit the CHECK ENGINE light on with DTC P0524 (Engine oil pressure control system
Repair videos
We do not copy videos: these are YouTube links credited to their authors. Amounts are as stated by the author and not verified by us.
- Mazda CX 5 Grill Replacement After a Deer Crash 🦌🔧 | DIY Repairamount per author: 10 UNSPECIFIED_DOLLAR
- Mazda CX-5: Worse Than It Looks? (Front-End Teardown) #shorts
- MAZDA CX5 2.2 SKYACTIV - ENGINE REBUILD
- MAZDA CX5 LOWER CONTROL ARM - HOW TO GUIDE
- 2017 Mazda CX5 rear electric Brake piston rebuild.
- ВІДНОВЛЕННЯ MAZDA CX-5 2020 ⚒🔧 #автозсша #автозсшахарків
Other models of this make
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.