AI Damage2022 Mercedes-Benz Sprinter 3500: common problems
Owners of the 2022 Mercedes-Benz Sprinter 3500 filed 9 complaints with NHTSA, most often about service brakes and engine. The maker issued 91 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 9
- Technical service bulletins (TSB)
- 91
What fails most often
- 1 Service brakes 22% of all complaints
- 2 Engine 11% of all complaints
- 3 Electrical system 11% of all complaints
- 4 Powertrain 11% of all complaints
- 5 Air bags 11% of all complaints
- 6 Electronic stability control 11% of all complaints
- 7 Forward collision avoidance 11% of all complaints
- 8 Wheels 11% of all complaints
- Service brakes: 2 complaints (22% of all); manufacturer bulletins for this component: 1.
- Engine: 1 complaints (11% of all); manufacturer bulletins for this component: 24.
- Electrical system: 1 complaints (11% of all); manufacturer bulletins for this component: 14.
- Powertrain: 1 complaints (11% of all); manufacturer bulletins for this component: 10.
- Air bags: 1 complaints (11% of all).
Symptoms owners describe
How many of the 9 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Service brakes | 2 | 0 | 1 |
| Engine | 1 | 0 | 24 |
| Electrical system | 1 | 0 | 14 |
| Powertrain | 1 | 0 | 10 |
| Air bags | 1 | 0 | 0 |
| Electronic stability control | 1 | 0 | 0 |
| Forward collision avoidance | 1 | 0 | 0 |
| Wheels | 1 | 0 | 0 |
| Structure | 0 | 0 | 11 |
| Fuel/propulsion system | 0 | 0 | 10 |
| Visibility | 0 | 0 | 4 |
| Engine and cooling | 0 | 0 | 3 |
| Fuel system | 0 | 0 | 3 |
| Latches, locks, linkages | 0 | 0 | 3 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
The SRS malfunction light was on the dashboard. When I went to the dealership I was told that the wires were damaged under the seats. So I had the dealership do the repair. Then I was told that they had a known problem with the wires actually there was a recall stating the same issue.
During a drive in an extended rain shower,the adaptive cruise control stopped working, and the accident avoidance system ceased to function, giving multiple warnings on the dashboard information system. It took 2 days to dry out and start functioning again.
The emergency parking brake will not disengage. Renders vehicle immobile.
The crosswind warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 2,000.
I did spend lots from my pocket to maintain this vehicle.I parked my vehicle for few days in my driveway.i try to start my vehicle once I get back from break.It wonât started.I even changed the new battery but I couldnât be able to start.I towed to the dealership yesterday.Not sure what is the problem
The mechanic informed the contact that the rubber material was inadequate because the generation of heat while driving could add more pressure to the tire, which could in turn damage the rubber valve stems, and could cause the tire to deflate or to blow out.
This is regarding a 2023 Winnebago View 24D RV on a 2022 Mercedes Sprinter chassis. While attempting to back up an incline (transmission in reverse gear) the RV will not move. Engine revs up to only approximately 1800 rpm, but the RV remains stationary.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 11,368 of 36,659 model years in the NHTSA data (top 31% most complained about).
On average one model year of the Sprinter 3500 has 18 complaints (19 years in the data). This year has 9, below average.
What to check before buying
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection…
Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection temporarily not available". Cause MB Apps is officially sundowned for all vehicles with NTG5 Head Unit Variant. Remedy No…
- Brakes may lock up when reversing at slow speeds Complaint When reversing slowly, the vehicle erroneously…
Brakes may lock up when reversing at slow speeds Complaint When reversing slowly, the vehicle erroneously triggers an emergency braking event, causing the brakes to lock up. Engine may not start following a key cycle…
- Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on…
Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather force is only applied to…
- ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint…
ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the…
- Model 907 with all-wheel drive (A4M) – All-wheel drive inoperative Complaint The customer may report one…
Model 907 with all-wheel drive (A4M) – All-wheel drive inoperative Complaint The customer may report one or more of the following: • All-wheel drive is unavailable or inoperative. • Rear wheel slip during acceleration…
- Acoustic Warning or message occurring when a closed sliding door is not recognized Complaint Customer may…
Acoustic Warning or message occurring when a closed sliding door is not recognized Complaint Customer may state the warning message or indicator accompanied by acoustic tone alerting the sliding door is ajar when the…
- Complaint ASSYST values in XENTRY actual values and workshop menu of instrument cluster are implausibly…
Complaint ASSYST values in XENTRY actual values and workshop menu of instrument cluster are implausibly excessive. Infor-mation: According to ASSYST values in XENTRY Diagnosis and the instrument cluster workshop menu…
- Fuel Level Unchanged After Refueling Complaint The customer reports that the fuel gauge shows inaccurate…
Fuel Level Unchanged After Refueling Complaint The customer reports that the fuel gauge shows inaccurate readings or remains unchanged after refueling. Cause A. The Fuel Supply Control Unit (FSCU) fails to detect a…
- Complaint Complaint A
The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical…
- Check engine light with fault code P3005CA in MRD1 (CDI) Complaint The check engine light is on, with a…
Check engine light with fault code P3005CA in MRD1 (CDI) Complaint The check engine light is on, with a possiblility in a reduction of power and the presence of soot in the exhaust system. Fault code P3005CA: The…
- Sprinter 907 - Rear Axle Noise Diagnosis Best Practices Complaint Various noises from area of rear axle…
Sprinter 907 - Rear Axle Noise Diagnosis Best Practices Complaint Various noises from area of rear axle while driving Cause A: Howling Noises The high‑frequency howling noise is caused by the normal meshing behavior of…
- Complaint Crease formation on genuine leather seat covers in vehicles with low mileage Cause • objects…
Complaint Crease formation on genuine leather seat covers in vehicles with low mileage Cause • objects left on the seats for extended periods of time (pressure marks) • objects wedged between the seat backrest and seat…
NHTSA lists 91 bulletins for this year; the 12 newest are shown here.
Other years of this model
- Sprinter 3500 20104 sources
- Sprinter 3500 20118 sources
- Sprinter 3500 201221 sources
- Sprinter 3500 201345 sources
- Sprinter 3500 201455 sources
- Sprinter 3500 201537 sources
- Sprinter 3500 2016132 sources
- Sprinter 3500 201788 sources
- Sprinter 3500 201854 sources
- Sprinter 3500 2019183 sources
- Sprinter 3500 2020150 sources
- Sprinter 3500 2021134 sources
- Sprinter 3500 2023122 sources
- Sprinter 3500 202494 sources
- Sprinter 3500 202539 sources
- Sprinter 3500 20267 sources
Questions and answers
What are the most common problems with the 2022 Mercedes-Benz Sprinter 3500?
Owner complaints to NHTSA most often mention: service brakes, engine, electrical system. Total complaints: 9. The most frequent symptoms in complaint texts: warning lights, check engine (22%), driver assists: adaptive cruise, lane keeping (11%), won't start (11%).
How many service bulletins (TSB) were issued for the 2022 Mercedes-Benz Sprinter 3500?
NHTSA lists 91 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2022 Mercedes-Benz Sprinter 3500 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2022 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-06.