AI Damage2014 Mercedes-Benz Sprinter 3500: common problems
Owners of the 2014 Mercedes-Benz Sprinter 3500 filed 55 complaints with NHTSA, most often about air bags and service brakes. Details by component below, with sources.
Key figures
- Owner complaints
- 55
- involving a crash
- 2
What fails most often
- 1 Air bags 35% of all complaints
- 2 Service brakes 27% of all complaints
- 3 Vehicle speed control 20% of all complaints
- 4 Electronic stability control 18% of all complaints
- 5 Engine 11% of all complaints
- 6 Wheels 9% of all complaints
- 7 Electrical system 7% of all complaints
- 8 Lane departure 4% of all complaints
- Air bags: 19 complaints (35% of all).
- Service brakes: 15 complaints (27% of all), 1 of them with a crash reported by the owner.
- Vehicle speed control: 11 complaints (20% of all), 1 of them with a crash reported by the owner.
- Electronic stability control: 10 complaints (18% of all), 1 of them with a crash reported by the owner.
- Engine: 6 complaints (11% of all), 1 of them with a crash reported by the owner.
Symptoms owners describe
How many of the 55 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Air bags | 19 | 0 | 0 |
| Service brakes | 15 | 1 | 0 |
| Vehicle speed control | 11 | 1 | 0 |
| Electronic stability control | 10 | 1 | 0 |
| Engine | 6 | 1 | 0 |
| Wheels | 5 | 0 | 0 |
| Electrical system | 4 | 0 | 0 |
| Lane departure | 2 | 0 | 0 |
| Engine and cooling | 1 | 0 | 0 |
| Exterior lighting | 1 | 0 | 0 |
| Forward collision avoidance | 1 | 0 | 0 |
| Fuel/propulsion system | 1 | 0 | 0 |
| Latches, locks, linkages | 1 | 0 | 0 |
| Seats | 1 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
It started with transmission not shifting, dash warning lights flashing, no cruise control all while in motion
Power steering went out and car crashed. Mercedes benz walnut creek california refused free repair
A flow of unmitigated exhaust gas incinerated the wiring and fuel lines during operation. The dealer was contacted. The manufacturer was notified of the failure by telephone. The failure mileage was approximately 181,810.
In September 2022, we were driving cross country to Denver Colorado and enough codes piled up in the background that we went into limp mode in the middle of 70 MPH highway traffic. This happened without warning and was an extreme safety concern. But I was lucky to be near an exit and already in the right lane.
The contact stated that the abs warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed. The mechanic determined that the rear wheel speed sensor needed to be replaced. The vehicle was repaired however, the failure recurred two years later.
Wheele speed sensor problems and needing replaced every 3 4 months
The contact stated that while driving 70 mph, the vehicle surged without warning. The contact restarted the vehicle and the vehicle drove as designed. The contact received notification of nhtsa campaign number: 21v042000 (electronic stability control) however, the part to do the recall repair was unavailable.
When speed sensor malfunctions the vehicle speed surges and operates erratically on its own. Condition happens when vehicle is in motion. Conditions happen at different speeds
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 5,078 of 36,656 model years in the NHTSA data (top 14% most complained about).
On average one model year of the Sprinter 3500 has 18 complaints (19 years in the data). This year has 55, above average.
What to check before buying
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
- Vehicle speed control. Accelerator pedal, cruise control, throttle codes.
- Electronic stability control. ABS/ESC sensors, steering angle, codes after suspension repair.
Other years of this model
- Sprinter 3500 20104 sources
- Sprinter 3500 20118 sources
- Sprinter 3500 201221 sources
- Sprinter 3500 201345 sources
- Sprinter 3500 201537 sources
- Sprinter 3500 2016132 sources
- Sprinter 3500 201788 sources
- Sprinter 3500 201854 sources
- Sprinter 3500 2019183 sources
- Sprinter 3500 2020150 sources
- Sprinter 3500 2021134 sources
- Sprinter 3500 2022100 sources
- Sprinter 3500 2023122 sources
- Sprinter 3500 202494 sources
- Sprinter 3500 202539 sources
- Sprinter 3500 20267 sources
Questions and answers
What are the most common problems with the 2014 Mercedes-Benz Sprinter 3500?
Owner complaints to NHTSA most often mention: air bags, service brakes, vehicle speed control. Total complaints: 55. The most frequent symptoms in complaint texts: warning lights, check engine (16%), unintended acceleration (7%), knocking, grinding or other noise (4%).
How many service bulletins (TSB) were issued for the 2014 Mercedes-Benz Sprinter 3500?
NHTSA lists 0 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2014 Mercedes-Benz Sprinter 3500 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2014 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.