AI Damage2014 Mercedes-Benz Sprinter 2500: common problems
Owners of the 2014 Mercedes-Benz Sprinter 2500 filed 38 complaints with NHTSA, most often about air bags and engine. Details by component below, with sources.
Key figures
- Owner complaints
- 38
- involving a crash
- 1
What fails most often
- 1 Air bags 39% of all complaints
- 2 Engine 21% of all complaints
- 3 Electrical system 8% of all complaints
- 4 Fuel/propulsion system 8% of all complaints
- 5 Service brakes 8% of all complaints
- 6 Vehicle speed control 8% of all complaints
- 7 Powertrain 5% of all complaints
- 8 Engine and cooling 3% of all complaints
- Air bags: 15 complaints (39% of all).
- Engine: 8 complaints (21% of all).
- Electrical system: 3 complaints (8% of all).
- Fuel/propulsion system: 3 complaints (8% of all).
- Service brakes: 3 complaints (8% of all).
Symptoms owners describe
How many of the 38 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Air bags | 15 | 0 | 0 |
| Engine | 8 | 0 | 0 |
| Electrical system | 3 | 0 | 0 |
| Fuel/propulsion system | 3 | 0 | 0 |
| Service brakes | 3 | 0 | 0 |
| Vehicle speed control | 3 | 0 | 0 |
| Powertrain | 2 | 0 | 0 |
| Engine and cooling | 1 | 0 | 0 |
| Exterior lighting | 1 | 0 | 0 |
| Structure | 1 | 0 | 0 |
| Other | 3 | 1 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
Odometer Fraud. The contact purchased a 2014 Mercedes-Benz Sprinter 2500. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale.
The contact stated while driving at an undisclosed speed, a loud pop was heard, and noticed there was smoke coming from the engine with the check engine warning light illuminated. The contact was a Sprinter van driver. The contact pulled the vehicle over and had the passengers located in the vehicle exit the vehicle.
Mercedes in Missoula has looked at it and said itâs the way the new update âfixedâ the limp mode and there is nothing wrong with it. Our personal mechanic has also concluded there is nothing wrong. We live in rural Montana and this is our main vehicle as we have a large family.
The contact stated that the vehicle lost motive power while driving approximately 65 MPH. The check engine warning light was illuminated. The vehicle veered to the side of the roadway. The vehicle was able to be restarted; however, while the accelerator pedal was depressed, the vehicle failed to properly accelerate.
Just at roughly 100,000 miles under-body brake lines rusted out at started leaking making the vehicle inoperable and unsafe to drive.
The contact stated that while her partner was driving at an unknown speed, a stop engine warning message illuminated on the instrument panel as oil leaked out of the engine. The engine had also begun to seize as her partner pulled the vehicle off to the side of the road.
The contact stated while driving at 35-40 MPH, he saw smoke coming from underneath the hood of the vehicle. There were no warning lights illuminated. The contact stated as he veered to the side of the road, the vehicle inadvertently stalled.
Recently three electronic braking assist lights have (anti-lock, esp, and anti-skid) have lit on my dashboard at random times. On at least two occasions the engine has accelerated without me touching the pedal. Typically this is while the vehicle is in motion.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 6,094 of 36,656 model years in the NHTSA data (top 17% most complained about).
On average one model year of the Sprinter 2500 has 23 complaints (19 years in the data). This year has 38, above average.
What to check before buying
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Fuel/propulsion system. Fuel smell, leaks, rough running, fuel-system codes.
Other years of this model
- Sprinter 2500 201014 sources
- Sprinter 2500 201114 sources
- Sprinter 2500 20128 sources
- Sprinter 2500 201321 sources
- Sprinter 2500 201523 sources
- Sprinter 2500 2016116 sources
- Sprinter 2500 201771 sources
- Sprinter 2500 201858 sources
- Sprinter 2500 2019215 sources
- Sprinter 2500 2020217 sources
- Sprinter 2500 2021171 sources
- Sprinter 2500 2022136 sources
- Sprinter 2500 2023123 sources
- Sprinter 2500 2024102 sources
- Sprinter 2500 202542 sources
- Sprinter 2500 20267 sources
Questions and answers
What are the most common problems with the 2014 Mercedes-Benz Sprinter 2500?
Owner complaints to NHTSA most often mention: air bags, engine, electrical system. Total complaints: 38. The most frequent symptoms in complaint texts: warning lights, check engine (13%), loss of power / limp mode (11%), smoke, burning smell, fire (11%).
How many service bulletins (TSB) were issued for the 2014 Mercedes-Benz Sprinter 2500?
NHTSA lists 0 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2014 Mercedes-Benz Sprinter 2500 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2014 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.