2026 Mercedes-Benz Sprinter 2500: common problems
The maker issued 7 service bulletins for this year. Details by component below, with sources.
Key figures
- Technical service bulletins (TSB)
- 7
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Powertrain | 0 | 0 | 3 |
| Engine | 0 | 0 | 1 |
| Fuel/propulsion system | 0 | 0 | 1 |
| Service brakes | 0 | 0 | 1 |
| Other | 0 | 0 | 1 |
Comparison
What to check before buying
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Fuel/propulsion system. Fuel smell, leaks, rough running, fuel-system codes.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection…
Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection temporarily not available". Cause MB Apps is officially sundowned for all vehicles with NTG5 Head Unit Variant. Remedy No…
- Brakes may lock up when reversing at slow speeds Complaint When reversing slowly, the vehicle erroneously…
Brakes may lock up when reversing at slow speeds Complaint When reversing slowly, the vehicle erroneously triggers an emergency braking event, causing the brakes to lock up. Engine may not start following a key cycle…
- Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on…
Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather force is only applied to…
- Complaint Low Coolant warning with possible engine misfire caused by a leaking Charge Air Cooler…
Complaint Low Coolant warning with possible engine misfire caused by a leaking Charge Air Cooler (Intercooler), accompanied by one or more of the following possible fault codes related to the coolant system: P30040B…
- OM654 Engine Oil Consumption Complaint The customer may report repeated low engine oil level warnings in…
OM654 Engine Oil Consumption Complaint The customer may report repeated low engine oil level warnings in the instrument cluster. The customer may also state that engine oil must be added between scheduled maintenance…
- Complaint The coolant warning lamp may be displayed in the instrument cluster
The malfunction indicator lamp (MIL) may also be illuminated. Cause Moisture or corrosion may be present in the connector of the low‑temperature circuit switchover valve (Y97/6) or coolant pump 1 (M75/11). Remedy…
- Oil Leak at Crankcase Near the High-pressure Fuel Pump OM654 Complaint Visible oil leak at the crankcase…
Oil Leak at Crankcase Near the High-pressure Fuel Pump OM654 Complaint Visible oil leak at the crankcase near the mounting area of the high‑pressure fuel pump on OM654 engines. Cause Oil leakage near the high‑pressure…
Other years of this model
- Sprinter 2500 201014 sources
- Sprinter 2500 201114 sources
- Sprinter 2500 20128 sources
- Sprinter 2500 201321 sources
- Sprinter 2500 201438 sources
- Sprinter 2500 201523 sources
- Sprinter 2500 2016116 sources
- Sprinter 2500 201771 sources
- Sprinter 2500 201858 sources
- Sprinter 2500 2019215 sources
- Sprinter 2500 2020217 sources
- Sprinter 2500 2021171 sources
- Sprinter 2500 2022136 sources
- Sprinter 2500 2023123 sources
- Sprinter 2500 2024102 sources
- Sprinter 2500 202542 sources
Questions and answers
What are the most common problems with the 2026 Mercedes-Benz Sprinter 2500?
There are no owner complaints in the NHTSA data for this year; the data comes from 7 manufacturer service bulletins.
How many service bulletins (TSB) were issued for the 2026 Mercedes-Benz Sprinter 2500?
NHTSA lists 7 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2026 Mercedes-Benz Sprinter 2500 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2026 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-06.