AI Damage2015 Mercedes-Benz Sprinter 2500: common problems
Owners of the 2015 Mercedes-Benz Sprinter 2500 filed 23 complaints with NHTSA, most often about steering and air bags. Details by component below, with sources.
Key figures
- Owner complaints
- 23
- involving a crash
- 1
What fails most often
- 1 Steering 17% of all complaints
- 2 Air bags 13% of all complaints
- 3 Vehicle speed control 13% of all complaints
- 4 Electrical system 9% of all complaints
- 5 Engine 9% of all complaints
- 6 Forward collision avoidance 4% of all complaints
- 7 Fuel/propulsion system 4% of all complaints
- 8 Fuel system 4% of all complaints
- Steering: 4 complaints (17% of all).
- Air bags: 3 complaints (13% of all).
- Vehicle speed control: 3 complaints (13% of all).
- Electrical system: 2 complaints (9% of all).
- Engine: 2 complaints (9% of all).
Symptoms owners describe
How many of the 23 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Steering | 4 | 0 | 0 |
| Air bags | 3 | 0 | 0 |
| Vehicle speed control | 3 | 0 | 0 |
| Electrical system | 2 | 0 | 0 |
| Engine | 2 | 0 | 0 |
| Forward collision avoidance | 1 | 0 | 0 |
| Fuel/propulsion system | 1 | 0 | 0 |
| Fuel system | 1 | 0 | 0 |
| Parking brake | 1 | 0 | 0 |
| Powertrain | 1 | 1 | 0 |
| Seat belts | 1 | 0 | 0 |
| Seats | 1 | 0 | 0 |
| Service brakes | 1 | 0 | 0 |
| Structure | 1 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
For about a year occasionally when I put my van in park it rolls away mostly within approx.5 seconds thankfully all the times this happened I was able to jump back in to hit the brake pedal.
one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the Electronic Stability Control (âESPâ) control unit functions.
We rent this vehicle, and they hand-made installed additional seatbelt on the back of the van on top of a wooden structure, and they are renting this vehicle to others, claiming that it has 3 seating. This is a very big safety hazard.
Catastrophic engine failure one week after DEF warranty service following class action lawsuit.
The contact was not aware of any warning light being illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the leak was from the fuel filler neck and the fuel filler neck needed to be replaced. The vehicle was not repaired.
Technician detected a leak on the power steering cable on my Sprinter [XXX] that a previous recall for the same model year as mine but the VIN is not currently associated with the recall.
seat that driver sits on coming apart at 7 1/2 years am only driver an is my personal van , van is not a work van dealer wants $850 plus installation . my last van had 15 yrs was in good shape and no tears . when washing my seat with warm water and cloth its coming apart looks like bad material
This disables antilock braking (ABS), electronic stability control (ESC), forward collision warning (FCW), brake force distribution and cruise control. Almost all safety features are disabled.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 7,735 of 36,656 model years in the NHTSA data (top 21% most complained about).
On average one model year of the Sprinter 2500 has 23 complaints (19 years in the data). This year has 23, about average.
What to check before buying
- Steering. Steering play, power assist, rack and tie rods after a wheel impact.
- Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
- Vehicle speed control. Accelerator pedal, cruise control, throttle codes.
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
Other years of this model
- Sprinter 2500 201014 sources
- Sprinter 2500 201114 sources
- Sprinter 2500 20128 sources
- Sprinter 2500 201321 sources
- Sprinter 2500 201438 sources
- Sprinter 2500 2016116 sources
- Sprinter 2500 201771 sources
- Sprinter 2500 201858 sources
- Sprinter 2500 2019215 sources
- Sprinter 2500 2020217 sources
- Sprinter 2500 2021171 sources
- Sprinter 2500 2022136 sources
- Sprinter 2500 2023123 sources
- Sprinter 2500 2024102 sources
- Sprinter 2500 202542 sources
- Sprinter 2500 20267 sources
Questions and answers
What are the most common problems with the 2015 Mercedes-Benz Sprinter 2500?
Owner complaints to NHTSA most often mention: steering, air bags, vehicle speed control. Total complaints: 23. The most frequent symptoms in complaint texts: steering or power steering problems (17%), A/C or heater (9%), loss of power / limp mode (9%).
How many service bulletins (TSB) were issued for the 2015 Mercedes-Benz Sprinter 2500?
NHTSA lists 0 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2015 Mercedes-Benz Sprinter 2500 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2015 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.