AI Damage2022 Mercedes-Benz Sprinter 2500: common problems
Owners of the 2022 Mercedes-Benz Sprinter 2500 filed 40 complaints with NHTSA, most often about electrical system and engine. The maker issued 96 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 40
- involving a crash
- 2
- Technical service bulletins (TSB)
- 96
What fails most often
- 1 Electrical system 23% of all complaints
- 2 Engine 20% of all complaints
- 3 Forward collision avoidance 20% of all complaints
- 4 Vehicle speed control 13% of all complaints
- 5 Lane departure 10% of all complaints
- 6 Powertrain 8% of all complaints
- 7 Structure 5% of all complaints
- 8 Fuel/propulsion system 5% of all complaints
- Electrical system: 9 complaints (23% of all); manufacturer bulletins for this component: 16.
- Engine: 8 complaints (20% of all); manufacturer bulletins for this component: 24.
- Forward collision avoidance: 8 complaints (20% of all), 2 of them with a crash reported by the owner.
- Vehicle speed control: 5 complaints (13% of all).
- Lane departure: 4 complaints (10% of all).
Symptoms owners describe
How many of the 40 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 9 | 0 | 16 |
| Engine | 8 | 0 | 24 |
| Forward collision avoidance | 8 | 2 | 0 |
| Vehicle speed control | 5 | 0 | 0 |
| Lane departure | 4 | 0 | 0 |
| Powertrain | 3 | 0 | 10 |
| Structure | 2 | 0 | 11 |
| Fuel/propulsion system | 2 | 0 | 10 |
| Visibility | 2 | 0 | 4 |
| Fuel system | 2 | 0 | 3 |
| Steering | 2 | 0 | 1 |
| Air bags | 2 | 1 | 0 |
| Service brakes | 1 | 1 | 1 |
| Exterior lighting | 1 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
Front crash with no airbag deployment and no emergency braking. Currently at The Metal Shop in Warm Springs Va. Told by insurance it is totaled. Sustained mild concussion from head trauma. Head hit steering wheel. I notice many Sprinters for sale for parts after similar front end collisions. No warning lights.
I drove very cautiously to a nearby parking lot, parked my vehicle under the shade of a tree, engaged park position, activated the emergency brake, and kept the engine idling with the air conditioning on for approximately 10 minutes.
Active distance assist inoperable, active brake assist functions limited, adaptive cruise control not working, lane keeping assist glitching. I was driving the vehicle home after purchase and the lane keeping assist was glitching, it was actively pulling the wheel to the left, like I was over the fog line (I wasnât)…
Passenger side grab handle physically separated from the body of the vehicle. Inspection confirmed the separation was caused by the failure of the factory welds securing the handle.
Power steering hose is too short from factory, mine came loose while driving and I lost power steering assist unexpectedly. In checking forums, this is an EXTREMELY common problem and has existed since at least 2018 - mine is a 2022.
Hello. There is a Crosswind Assist feature on the van that is downright dangerous. When it engages it breaks and corrects the vehicle in a way that will result in an actual crash, worse than what the feature is intended to do. This could be a great feature if it didnât cause more harm than good. It overcorrects.
The contact stated while the RV was idling, the heater was activated, and the contact's wife made him aware that there was an abnormal smoke odor. Additionally, the contact stated that while the RV was idling, the contact opened the mobile app and noticed that the Winnebago house battery was not charging.
At approximately 139,100 miles the check engine light came on and my driver was stranded on [XXX] . I took the vehicle [dealer] City South for diagnosis. I was told that the #4 piston cracked and scored the engine wall. I was quoted $23,820.12 to replace the engine long block.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 5,949 of 36,659 model years in the NHTSA data (top 16% most complained about).
On average one model year of the Sprinter 2500 has 23 complaints (19 years in the data). This year has 40, above average.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Engine. Cold start, unusual noises, oil leaks and engine codes.
- Forward collision avoidance. Radar and camera: calibration after bumper or windshield replacement.
- Vehicle speed control. Accelerator pedal, cruise control, throttle codes.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection…
Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection temporarily not available". Cause MB Apps is officially sundowned for all vehicles with NTG5 Head Unit Variant. Remedy No…
- Brakes may lock up when reversing at slow speeds Complaint When reversing slowly, the vehicle erroneously…
Brakes may lock up when reversing at slow speeds Complaint When reversing slowly, the vehicle erroneously triggers an emergency braking event, causing the brakes to lock up. Engine may not start following a key cycle…
- Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on…
Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather force is only applied to…
- ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint…
ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the…
- Model 907 with all-wheel drive (A4M) – All-wheel drive inoperative Complaint The customer may report one…
Model 907 with all-wheel drive (A4M) – All-wheel drive inoperative Complaint The customer may report one or more of the following: • All-wheel drive is unavailable or inoperative. • Rear wheel slip during acceleration…
- Acoustic Warning or message occurring when a closed sliding door is not recognized Complaint Customer may…
Acoustic Warning or message occurring when a closed sliding door is not recognized Complaint Customer may state the warning message or indicator accompanied by acoustic tone alerting the sliding door is ajar when the…
- Complaint ASSYST values in XENTRY actual values and workshop menu of instrument cluster are implausibly…
Complaint ASSYST values in XENTRY actual values and workshop menu of instrument cluster are implausibly excessive. Infor-mation: According to ASSYST values in XENTRY Diagnosis and the instrument cluster workshop menu…
- Fuel Level Unchanged After Refueling Complaint The customer reports that the fuel gauge shows inaccurate…
Fuel Level Unchanged After Refueling Complaint The customer reports that the fuel gauge shows inaccurate readings or remains unchanged after refueling. Cause A. The Fuel Supply Control Unit (FSCU) fails to detect a…
- Complaint Complaint A
The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical…
- Check engine light with fault code P3005CA in MRD1 (CDI) Complaint The check engine light is on, with a…
Check engine light with fault code P3005CA in MRD1 (CDI) Complaint The check engine light is on, with a possiblility in a reduction of power and the presence of soot in the exhaust system. Fault code P3005CA: The…
- Sprinter 907 - Rear Axle Noise Diagnosis Best Practices Complaint Various noises from area of rear axle…
Sprinter 907 - Rear Axle Noise Diagnosis Best Practices Complaint Various noises from area of rear axle while driving Cause A: Howling Noises The high‑frequency howling noise is caused by the normal meshing behavior of…
- Complaint Crease formation on genuine leather seat covers in vehicles with low mileage Cause • objects…
Complaint Crease formation on genuine leather seat covers in vehicles with low mileage Cause • objects left on the seats for extended periods of time (pressure marks) • objects wedged between the seat backrest and seat…
NHTSA lists 96 bulletins for this year; the 12 newest are shown here.
Other years of this model
- Sprinter 2500 201014 sources
- Sprinter 2500 201114 sources
- Sprinter 2500 20128 sources
- Sprinter 2500 201321 sources
- Sprinter 2500 201438 sources
- Sprinter 2500 201523 sources
- Sprinter 2500 2016116 sources
- Sprinter 2500 201771 sources
- Sprinter 2500 201858 sources
- Sprinter 2500 2019215 sources
- Sprinter 2500 2020217 sources
- Sprinter 2500 2021171 sources
- Sprinter 2500 2023123 sources
- Sprinter 2500 2024102 sources
- Sprinter 2500 202542 sources
- Sprinter 2500 20267 sources
Questions and answers
What are the most common problems with the 2022 Mercedes-Benz Sprinter 2500?
Owner complaints to NHTSA most often mention: electrical system, engine, forward collision avoidance. Total complaints: 40. The most frequent symptoms in complaint texts: warning lights, check engine (23%), driver assists: adaptive cruise, lane keeping (5%), A/C or heater (5%).
How many service bulletins (TSB) were issued for the 2022 Mercedes-Benz Sprinter 2500?
NHTSA lists 96 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2022 Mercedes-Benz Sprinter 2500 from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2022 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-06.