AI Damage2017 Nissan Murano: common problems
Owners of the 2017 Nissan Murano filed 107 complaints with NHTSA, most often about electrical system and powertrain. The maker issued 159 service bulletins for this year. Details by component below, with sources.
Key figures
- Owner complaints
- 107
- involving a crash
- 8
- Technical service bulletins (TSB)
- 159
What fails most often
- 1 Electrical system 15% of all complaints
- 2 Powertrain 13% of all complaints
- 3 Vehicle speed control 13% of all complaints
- 4 Service brakes 12% of all complaints
- 5 Visibility 9% of all complaints
- 6 Air bags 7% of all complaints
- 7 Seat belts 7% of all complaints
- 8 Forward collision avoidance 5% of all complaints
- Electrical system: 16 complaints (15% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 52.
- Powertrain: 14 complaints (13% of all), 1 of them with a crash reported by the owner; manufacturer bulletins for this component: 41.
- Vehicle speed control: 14 complaints (13% of all).
- Service brakes: 13 complaints (12% of all), 2 of them with a crash reported by the owner; manufacturer bulletins for this component: 4.
- Visibility: 10 complaints (9% of all); manufacturer bulletins for this component: 8.
Engines and transmissions
US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.
- 3.5 L · petrol · 6 cyl
- CVTnamed in 8 complaints
Drive: FWD, AWD
Symptoms owners describe
How many of the 107 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).
Components owners complain about
| Component | Owner complaints | involving a crash | Technical service bulletins (TSB) |
|---|---|---|---|
| Electrical system | 16 | 1 | 52 |
| Powertrain | 14 | 1 | 41 |
| Vehicle speed control | 14 | 0 | 0 |
| Service brakes | 13 | 2 | 4 |
| Visibility | 10 | 0 | 8 |
| Air bags | 7 | 5 | 4 |
| Seat belts | 7 | 2 | 0 |
| Forward collision avoidance | 5 | 0 | 9 |
| Engine | 5 | 0 | 7 |
| Structure | 5 | 2 | 5 |
| Seats | 5 | 0 | 2 |
| Steering | 5 | 0 | 2 |
| Electronic stability control | 5 | 0 | 0 |
| Fuel/propulsion system | 3 | 0 | 0 |
What owners report
Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.
We had an accident on January 4. We were rear ended and pushed it to the vehicle in front of us. The truck that hit us was going about 65 miles an hour. Our vehicle is totaled. No air bags deployed and my seat did not engage.
Additionally, another vehicle hit the contact's vehicle on the driver's side; however, the air bags failed to deploy. The contact and her son were injured and received medical attention. A police report was not filed. The vehicle was towed to a repair center.
I had my seat belt on. The airbags failed to deploy and seat belt did not lock resulting in being thrown forward and impacting the steering wheel. The car sustained severe frontal damage and is a total loss from the insurance company. The car has been well maintained and was serviced by Nissan exclusively.
On May 12th, I brought it to the shop for a few things but mainly due to the battery being corroded along with a battery light that comes and goes, but also for there being a slight skip in the transmission. The car would buckle when shifting from 1st to 2nd gear.
Told of a report on "car fax" that my air bag had been deployed (not true!). Does your organization track such information? This affects the value of the car damage was only a dented bumper.
When going over a curb, the passenger rear seat belt disengaged and pulled the forward facing car seat up to the side.
The forward looking sonar sensor turns off after the first 2 miles, which in turn deactivates the adaptive cruise control and the automatic emergency braking system. I have learned that this is a widespread problem on many Nissans, including the Rogue and Murano.
Residual smoke was present during the inspection, indicating a high-temperature event caused by a short circuit or component failure. Harness Integrity: The wiring harness insulation was melted and charred. Due to the extreme heat, the plastic connector had become brittle and lost all structural integrity.
When owners complained
NHTSA complaints by filing year. The peak shows at what age the problems show up most.
Comparison
By complaint count this model year ranks 549 of 2,102 model years in the NHTSA data (top 26% most complained about).
On average one model year of the Murano has 35 complaints (11 years in the data). This year has 107, above average.
What to check before buying
- Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
- Powertrain. Shift quality under load, harsh shifts, transmission codes, CV joints.
- Vehicle speed control. Accelerator pedal, cruise control, throttle codes.
- Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.
Manufacturer service bulletins
Bulletin titles as filed with NHTSA.
- CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other…
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label =…
- CAMPAIGN BULLETIN CVT Warranty Extension In an effort to assure customer satisfaction, demonstrate our…
CAMPAIGN BULLETIN CVT Warranty Extension In an effort to assure customer satisfaction, demonstrate our confidence in continuously variable transmissions (CVTs), and to address customer concerns including those…
- AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS
Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and…
- INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED…
INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a…
- DTC B00A0-00 STORED This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed…
- DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended
See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended
See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- DTC P17F0 OR P17F1 STORED IN THE TCM This bulletin has been amended
See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NHTSA lists 159 bulletins for this year; the 12 newest are shown here.
Other years of this model
Questions and answers
What are the most common problems with the 2017 Nissan Murano?
Owner complaints to NHTSA most often mention: electrical system, powertrain, vehicle speed control. Total complaints: 107. The most frequent symptoms in complaint texts: warning lights, check engine (14%), windows, sunroof (9%), smoke, burning smell, fire (7%).
How many service bulletins (TSB) were issued for the 2017 Nissan Murano?
NHTSA lists 159 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.
Should I buy a 2017 Nissan Murano from a US auction?
Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.
Other 2017 models
Read also
Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-04.