2009 Chrysler Town AND Country: common problems

Owners of the 2009 Chrysler Town AND Country filed 707 complaints with NHTSA, most often about electrical system and air bags. Details by component below, with sources.

Key figures

Owner complaints: 707
involving a crash: 11

What fails most often

1 Electrical system 64% of all complaints
2 Air bags 27% of all complaints
3 Engine 14% of all complaints
4 Service brakes 10% of all complaints
5 Steering 5% of all complaints
6 Powertrain 5% of all complaints
7 Wheels 5% of all complaints
8 Tires 3% of all complaints

Circle size and colour show each component’s share of NHTSA complaints. Schematic only, not a drawing of the exact model.

Electrical system: 453 complaints (64% of all), 1 of them with a crash reported by the owner.
Air bags: 191 complaints (27% of all), 5 of them with a crash reported by the owner.
Engine: 96 complaints (14% of all).
Service brakes: 69 complaints (10% of all), 2 of them with a crash reported by the owner.
Steering: 36 complaints (5% of all).

Engines and transmissions

US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.

3.3 L · petrol · 6 cylnamed in 1 complaints
3.8 L · petrol · 6 cylnamed in 2 complaints
4 L · petrol · 6 cyl
automatic, 4-speed
automatic, 6-speed

Drive: FWD

Symptoms owners describe

How many of the 707 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).

stalls while driving103 · 15%
warning lights, check engine48 · 7%
steering or power steering problems36 · 5%
won't start32 · 5%
loss of power / limp mode22 · 3%
infotainment or screen glitches17 · 2%
windows, sunroof16 · 2%
smoke, burning smell, fire15 · 2%
vibration15 · 2%
knocking, grinding or other noise14 · 2%

Components owners complain about

Component	Owner complaints	involving a crash
Electrical system	453	1
Air bags	191	5
Engine	96	0
Service brakes	69	2
Steering	36	0
Powertrain	33	2
Wheels	33	0
Tires	23	0
Electronic stability control	19	0
Vehicle speed control	19	2
Structure	12	2
Visibility	11	0
Engine and cooling	10	0
Exterior lighting	8	0

What owners report

Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.

The air bags failed to deploy. The contact sustained injuries to the face, back, and leg that required medical attention. The contact was taken via ambulance and was currently undergoing physical therapy. A police report was filed and the contact was provided a citation.
Air bags · crash · 2019-08-12 · NHTSA complaint #11243203
The driver's side air bag did not deploy. Police report number: 18-16077 was filed. The contact's husband sustained a mild concussion, pain in the ribs, contusions on both legs, and chest pain. The contact sustained an injury to the heart, which became enlarged, as well as contusions and severe back pain.
Air bags · crash · 2018-06-01 · NHTSA complaint #11099192
The passenger sustained bruising from the seat belt that required medical attention. The vehicle was towed to an independent mechanic and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was unknown.
Vehicle speed control · crash · 2014-07-31 · NHTSA complaint #10617854
I was coming out of the joined driveway at my in laws house when I came to a blind curve I saw the front part of the plow coming in at me. I then started braking and sliding on the ice and snow.
Structure · crash · 2014-01-26 · NHTSA complaint #10561546
The contact stated that one minute after parking the vehicle, it independently engaged into reverse rolled away, crashing into a house. The contact was not injured. The vehicle was scheduled to be taken to the dealer for diagnosis. The manufacturer was made aware of the failure.
Powertrain · crash · 2013-06-11 · NHTSA complaint #10516253
The contact stated that while driving approximately 20 mph the brakes failed, causing the contact to crash into a tree and the vehicle rolled over. The contact was injured and transported to the hospital via ambulance. The vehicle was towed to an independent mechanic for diagnostic testing.
Service brakes · crash · 2012-11-16 · NHTSA complaint #10484935
The curtain air bags did not deploy. The contact sustained minor injuries. The vehicle was driven to his residence. The dealer and the manufacturer were notified and refused to tell him where the sensors are located. A police report is available. The failure mileage was 20,000. Updated 03/30/10 updated 07/07/10.
Air bags · crash · 2010-02-09 · NHTSA complaint #10307763
The contact stated that after the vehicle was repaired, while driving approximately 55 MPH, the vehicle suddenly lost motive power and decelerated to approximately 10 MPH. The contact attempted to restart the vehicle and the vehicle revved, but the vehicle failed to respond as intended.
Electrical system · 2025-07-08 · NHTSA complaint #11671958

When owners complained

NHTSA complaints by filing year. The peak shows at what age the problems show up most.

20094
201013
201136
201233
201331
201496
2015288
2016108
201721
201823
201928
20205
20217
20227
20231
20243
20252
20261

Comparison

By complaint count this model year ranks 431 of 36,656 model years in the NHTSA data (top 1% most complained about).

On average one model year of the Town AND Country has 366 complaints (37 years in the data). This year has 707, above average.

What to check before buying

Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.
Engine. Cold start, unusual noises, oil leaks and engine codes.
Service brakes. Pedal feel, ABS operation, leaks, discs and hoses.

Other years of this model

Questions and answers

What are the most common problems with the 2009 Chrysler Town AND Country?

Owner complaints to NHTSA most often mention: electrical system, air bags, engine. Total complaints: 707. The most frequent symptoms in complaint texts: stalls while driving (15%), warning lights, check engine (7%), steering or power steering problems (5%).

How many service bulletins (TSB) were issued for the 2009 Chrysler Town AND Country?

NHTSA lists 0 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.

Should I buy a 2009 Chrysler Town AND Country from a US auction?

Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.

Other 2009 models

Read also

Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.