2013 Chrysler Town AND Country: common problems

Owners of the 2013 Chrysler Town AND Country filed 681 complaints with NHTSA, most often about electrical system and engine. Details by component below, with sources.

Key figures

Owner complaints: 681
involving a crash: 15

What fails most often

1 Electrical system 58% of all complaints
2 Engine 16% of all complaints
3 Seats 9% of all complaints
4 Air bags 7% of all complaints
5 Powertrain 6% of all complaints
6 Service brakes 6% of all complaints
7 Fuel/propulsion system 6% of all complaints
8 Steering 4% of all complaints

Circle size and colour show each component’s share of NHTSA complaints. Schematic only, not a drawing of the exact model.

Electrical system: 393 complaints (58% of all), 3 of them with a crash reported by the owner.
Engine: 108 complaints (16% of all).
Seats: 58 complaints (9% of all).
Air bags: 50 complaints (7% of all), 6 of them with a crash reported by the owner.
Powertrain: 41 complaints (6% of all), 3 of them with a crash reported by the owner.

Engines and transmissions

US-market versions per EPA. On the right: how many NHTSA complaints name this engine or transmission type.

3.6 L · petrol · 6 cylnamed in 4 complaints
automatic, 6-speed

Drive: FWD

Symptoms owners describe

How many of the 681 NHTSA complaints mention each symptom (automatic count from complaint text; one complaint can mention several).

stalls while driving70 · 10%
warning lights, check engine66 · 10%
windows, sunroof63 · 9%
steering or power steering problems38 · 6%
won't start36 · 5%
fuel system, fuel smell31 · 5%
smoke, burning smell, fire28 · 4%
loss of power / limp mode22 · 3%
knocking, grinding or other noise19 · 3%
airbag warning light18 · 3%

Components owners complain about

Component	Owner complaints	involving a crash
Electrical system	393	3
Engine	108	0
Seats	58	0
Air bags	50	6
Powertrain	41	3
Service brakes	40	6
Fuel/propulsion system	38	0
Steering	26	0
Structure	25	1
Visibility	24	0
Exterior lighting	17	1
Vehicle speed control	15	2
Electronic stability control	9	0
Seat belts	5	2

What owners report

Short excerpts of NHTSA complaints in the original wording. These are owner statements not verified by NHTSA; personal data removed.

The steering locked up and crashed into someone's garage, and the vehicle shut off. The air bags did not deploy. The shoulder seat tightened up. There was no injury. However, the contact was taken to the emergency room for observation. A police report was filed.
Powertrain · crash · 2020-09-17 · NHTSA complaint #11355535
Red and yellow warning lights began flashing as the vehicle proceed to jumped the curb and crash into the apartment building. The contact stated that upon impact, the air bags did not deploy and the vehicle would not unlock.
Air bags · crash · 2019-07-18 · NHTSA complaint #11233066
While driving 45 mph, the headlights and interior lighting failed to illuminate. In addition, the brake pedal was depressed, but failed to engage. As a result, the vehicle left the roadway and crashed into a tree. The air bags failed to deploy.
Service brakes · crash · 2018-07-24 · NHTSA complaint #11113387
Airbags deployed, we sustained minor injuries (although it turns out they aren't so minor after all) thanks to safety construction in the car and our seat belts. The van was totaled.
Tires · crash · 2017-12-13 · NHTSA complaint #11054462
The air bags did not deploy and the seat belts did not restrain the contact and passenger. A police report was filed. The contact sustained injuries to the neck and spine. The passenger sustained injuries to the left shoulder, neck, and implants. Medical attention was required.
Electrical system · crash · 2016-01-08 · NHTSA complaint #10818865
The brake pedal was depressed but hesitated to stop the vehicle. The seat belt pretensioner failed. The air bags did not deploy. A police report was filed. The driver sustained injuries to lower back, neck and legs that required medical attention. The vehicle was destroyed.
Air bags · crash · 2015-12-23 · NHTSA complaint #10811907
When I was driving in reverse after making a u turn the brake lock up on me causing the car to roll. It was so dangerous I had absolutely no control of the car. There are worse cases, when im driving up a hill imagine that...... I just rolled down the hiil, I thought it was over.
Service brakes · crash · 2015-11-12 · NHTSA complaint #10790033
While driving approximately 15 mph downhill, the vehicle started smoking and slid on a patch of black ice. The vehicle crashed into a phone pole. The contact stated that the driver and the passengers exited the vehicle before the vehicle exploded. The fire was extinguished by the fire department.
Electrical system · crash · 2015-04-08 · NHTSA complaint #10704403

When owners complained

NHTSA complaints by filing year. The peak shows at what age the problems show up most.

20121
201315
201456
2015232
201636
201740
201857
201968
202051
202135
202228
202327
202420
202510
20265

Comparison

By complaint count this model year ranks 465 of 36,656 model years in the NHTSA data (top 1% most complained about).

On average one model year of the Town AND Country has 366 complaints (37 years in the data). This year has 681, above average.

What to check before buying

Electrical system. Scan all modules, test the battery and alternator, inspect connectors near the impact zone.
Engine. Cold start, unusual noises, oil leaks and engine codes.
Seats. Occupant sensor, power adjustment, seat mounts.
Air bags. Check the SRS light, stored codes and airbag/curtain status after any impact.

Other years of this model

Questions and answers

What are the most common problems with the 2013 Chrysler Town AND Country?

Owner complaints to NHTSA most often mention: electrical system, engine, seats. Total complaints: 681. The most frequent symptoms in complaint texts: stalls while driving (10%), warning lights, check engine (10%), windows, sunroof (9%).

How many service bulletins (TSB) were issued for the 2013 Chrysler Town AND Country?

NHTSA lists 0 manufacturer service bulletins for this year. A bulletin tells dealers how to diagnose or fix a known issue; it is not a recall.

Should I buy a 2013 Chrysler Town AND Country from a US auction?

Owner complaints describe defects, not crash damage. Before bidding, check the components listed above and review the lot photos: VinWind builds a report of visible and hidden damage by VIN.

Other 2013 models

Read also

Sources: public NHTSA data (USA): service bulletins and owner complaints; YouTube: links to videos credited to their authors. Complaints are owner statements not verified by NHTSA, and describe defects rather than crash damage. Data updated 2026-11-05.