AI DamageMercedes-Benz Sprinter 3500 2021 : problèmes fréquents
Mercedes-Benz Sprinter 3500 2021. Plaintes de propriétaires à la NHTSA : 8, le plus souvent pour freins et suspension. Bulletins techniques du constructeur pour cette année : 126. Détail par organe ci-dessous, avec sources.
Chiffres clés
- Plaintes de propriétaires
- 8
- avec accident
- 1
- Bulletins techniques (TSB)
- 126
Ce qui casse le plus souvent
- 1 Freins 38% de toutes les plaintes
- 2 Suspension 38% de toutes les plaintes
- 3 Direction 13% de toutes les plaintes
- 4 Airbags 13% de toutes les plaintes
- 5 Régulation de vitesse 13% de toutes les plaintes
- Freins : 3 plaintes (38 % du total), dont 1 avec un accident signalé par le propriétaire ; bulletins du constructeur sur cet organe : 2.
- Suspension : 3 plaintes (38 % du total) ; bulletins du constructeur sur cet organe : 2.
- Direction : 1 plaintes (13 % du total) ; bulletins du constructeur sur cet organe : 3.
- Airbags : 1 plaintes (13 % du total).
- Régulation de vitesse : 1 plaintes (13 % du total).
Organes visés par les plaintes
| Organe | Plaintes de propriétaires | avec accident | Bulletins techniques (TSB) |
|---|---|---|---|
| Freins | 3 | 1 | 2 |
| Suspension | 3 | 0 | 2 |
| Direction | 1 | 0 | 3 |
| Airbags | 1 | 0 | 0 |
| Régulation de vitesse | 1 | 0 | 0 |
| Système électrique | 0 | 0 | 26 |
| Moteur | 0 | 0 | 24 |
| Structure | 0 | 0 | 13 |
| Équipement | 0 | 0 | 11 |
| Transmission | 0 | 0 | 11 |
| Carburant/propulsion | 0 | 0 | 10 |
| Moteur et refroidissement | 0 | 0 | 5 |
| Circuit de carburant | 0 | 0 | 4 |
| Ceintures de sécurité | 0 | 0 | 4 |
Ce que disent les propriétaires
Courts extraits de plaintes NHTSA en version originale (anglais). Déclarations de propriétaires non vérifiées par la NHTSA ; données personnelles supprimées.
I started my Sprinter, which was converted into a Grech RV, and while still in park a few seconds later, the vehicle started to move. Before I could hop back in the driver's seat to stop the vehicle, it crashed into my garage overhang and significantly damaged my Sprinter's back doors and back structure.
The vehicle was taken to a dealer, where it was diagnosed, and determined that the wiring harness needed to be rewired. The vehicle was repaired; however, the failure persisted, and the message was displayed.
Mercedes Dealership is refusing to get the vehicle in to make this safety recall repair in a timely manner. I have been told that i will need to wait for over a month just to drop the vehicle off with no time frame given in terms of how long the vehicle will be gone while being repaired.
This vehicle, identified by VIN [XXX] , exhibited behavior that I believe constitutes a significant and potentially dangerous flaw in its integrated driver-assistance programming.
My van has periodic lack of acceleration or dead pedal. There are no warnings that this will occur. This shows itself when trying to advance from a stopped position. When I push the accelerator the van either does not move at all or barely crawls forward. This can last 15-45 seconds. There are no RPMs from the engine.
My vehicle is listed as one of the 2100+ sprinter vans affected by the incorrect assembly of the torsion bar(Manufacturer Recall Number [phone]; NHTSA Recall Number 22V131). This recall was issued on March 17, 2022. It has now been over 120 days since that recall was issued and the parts are not yet available.
The contact received notification of NHTSA Campaign Number: 22V131000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue.
The contact received a notification for NHTSA Campaign Number: 22V131000 (Suspension) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue.
Quand les propriétaires se sont plaints
Plaintes NHTSA par année de dépôt. Le pic montre à quel âge du véhicule les problèmes apparaissent le plus.
Comparaison
Par nombre de plaintes, cette année-modèle est 11 899e sur 36 659 années-modèles dans les données NHTSA (top 32 % des plus problématiques).
En moyenne, une année-modèle de Sprinter 3500 compte 18 plaintes (19 années dans les données). Celle-ci en compte 8, en dessous de la moyenne.
À vérifier avant l’achat
- Freins. Ressenti de la pédale, ABS, fuites, disques et flexibles.
- Suspension. Géométrie, bras de suspension, berceau, usure régulière des pneus.
- Direction. Jeu de direction, assistance, crémaillère et biellettes après un choc de roue.
- Airbags. Vérifier le voyant SRS, les codes défaut et l’état des airbags/rideaux après tout choc.
Bulletins techniques du constructeur
Titres des bulletins en version originale (anglais), tels que déposés à la NHTSA.
- Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection…
Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection temporarily not available". Cause MB Apps is officially sundowned for all vehicles with NTG5 Head Unit Variant. Remedy No…
- Brakes may lock up when reversing at slow speeds Complaint When reversing slowly, the vehicle erroneously…
Brakes may lock up when reversing at slow speeds Complaint When reversing slowly, the vehicle erroneously triggers an emergency braking event, causing the brakes to lock up. Engine may not start following a key cycle…
- Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on…
Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather force is only applied to…
- ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint…
ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the…
- Model 907 with all-wheel drive (A4M) – All-wheel drive inoperative Complaint The customer may report one…
Model 907 with all-wheel drive (A4M) – All-wheel drive inoperative Complaint The customer may report one or more of the following: • All-wheel drive is unavailable or inoperative. • Rear wheel slip during acceleration…
- Acoustic Warning or message occurring when a closed sliding door is not recognized Complaint Customer may…
Acoustic Warning or message occurring when a closed sliding door is not recognized Complaint Customer may state the warning message or indicator accompanied by acoustic tone alerting the sliding door is ajar when the…
- Complaint ASSYST values in XENTRY actual values and workshop menu of instrument cluster are implausibly…
Complaint ASSYST values in XENTRY actual values and workshop menu of instrument cluster are implausibly excessive. Infor-mation: According to ASSYST values in XENTRY Diagnosis and the instrument cluster workshop menu…
- Fuel Level Unchanged After Refueling Complaint The customer reports that the fuel gauge shows inaccurate…
Fuel Level Unchanged After Refueling Complaint The customer reports that the fuel gauge shows inaccurate readings or remains unchanged after refueling. Cause A. The Fuel Supply Control Unit (FSCU) fails to detect a…
- Complaint Complaint A
The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical…
- Check engine light with fault code P3005CA in MRD1 (CDI) Complaint The check engine light is on, with a…
Check engine light with fault code P3005CA in MRD1 (CDI) Complaint The check engine light is on, with a possiblility in a reduction of power and the presence of soot in the exhaust system. Fault code P3005CA: The…
- Sprinter 907 - Rear Axle Noise Diagnosis Best Practices Complaint Various noises from area of rear axle…
Sprinter 907 - Rear Axle Noise Diagnosis Best Practices Complaint Various noises from area of rear axle while driving Cause A: Howling Noises The high‑frequency howling noise is caused by the normal meshing behavior of…
- Complaint Crease formation on genuine leather seat covers in vehicles with low mileage Cause • objects…
Complaint Crease formation on genuine leather seat covers in vehicles with low mileage Cause • objects left on the seats for extended periods of time (pressure marks) • objects wedged between the seat backrest and seat…
La NHTSA recense 126 bulletins pour cette année ; voici les 12 plus récents.
Autres années de ce modèle
- Sprinter 3500 20104 sources
- Sprinter 3500 20118 sources
- Sprinter 3500 201221 sources
- Sprinter 3500 201345 sources
- Sprinter 3500 201455 sources
- Sprinter 3500 201537 sources
- Sprinter 3500 2016132 sources
- Sprinter 3500 201788 sources
- Sprinter 3500 201854 sources
- Sprinter 3500 2019183 sources
- Sprinter 3500 2020150 sources
- Sprinter 3500 2022100 sources
- Sprinter 3500 2023122 sources
- Sprinter 3500 202494 sources
- Sprinter 3500 202539 sources
- Sprinter 3500 20267 sources
Questions et réponses
Quels sont les problèmes les plus fréquents du Mercedes-Benz Sprinter 3500 2021 ?
Les plaintes de propriétaires à la NHTSA citent le plus souvent : freins, suspension, direction. Total des plaintes : 8.
Combien de bulletins techniques (TSB) pour le Mercedes-Benz Sprinter 3500 2021 ?
La NHTSA recense 126 bulletins techniques du constructeur pour cette année. Un bulletin indique aux concessionnaires comment diagnostiquer ou corriger un problème connu ; ce n’est pas un rappel.
Faut-il acheter un Mercedes-Benz Sprinter 3500 2021 aux enchères américaines ?
Les plaintes décrivent des défauts, pas des dégâts d’accident. Avant d’enchérir, vérifiez les organes listés ci-dessus et les photos du lot : VinWind établit un rapport des dégâts visibles et cachés par VIN.
Autres modèles 2021
À lire aussi
Sources : données publiques NHTSA (États-Unis) – bulletins techniques et plaintes de propriétaires ; YouTube – liens vers des vidéos avec mention des auteurs. Les plaintes sont des déclarations de propriétaires non vérifiées par la NHTSA et concernent des défauts, pas des dégâts d’accident. Données mises à jour le 2026-11-06.